CX research and other sources that have informed the creation of the CX Guidelines and Standards.

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CX research findings

The research findings in this section are references used to support the development of the standards and guidelines. The references in this table should not be interpreted as requirements. All of the Data Standard Body's reports relating to consumer research and community engagement can be found on CX reports.

All sources

The consultations, research reports and guidance articles in this section are references used to support the development of the standards and guidelines.

References


Last updated

This page was updated September 26, 2024


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