This page provides guidance for various CDR notification requirements

<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" /> New URL December 2, 2024

The CX guidelines have been re-launched on a new domain: cx.dsb.gov.au

For more information, refer to Change log: Consumer Experience (CX) Guidelines

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Overview

This section covers CDR receipts, 90-day notifications and joint account notifications.

Consent Management is the final stage of The Consent Model.

Consent Management is the final stage of The Consent Model.


CX Guidelines for Notifications

CDR Receipts

A CDR receipt must be given as soon as practicable after a consumer gives, amends or withdraws a consent. These guidelines show examples of how a data recipient may implement CDR receipts. Read more about CDR Receipts.

90-day Notifications

CDR consumer must be notified by the data recipient that they still have active consent(s) on a regular basis if they have not recently engaged with their CDR consents. These guidelines show examples of how a data recipient may implement 90-day notifications. Read more about 90-day notifications.

Joint account notification settings