Updated November 23, 2023

On this page

Home page

The Home page links to various sections of the website, including an Overview area and CX Guidelines for various stages in the Consent Model. You can use the breadcrumbs at the top of the page to navigate, along with on-page quick links to other sections.

The overview area provides information about the CX Guidelines along with useful resources and references.

The about section includes background on the Consumer Data Right and the Data Standards Body; information on how the CX Standards and Guidelines have been developed; a change log which details what has been introduced, revised, or retired in each release; and other general information.

The resources and references section includes a version-controlled CX Checklist, which is a detailed list of every item referenced in the CX Guidelines, including key rules, standards, and privacy safeguards. This list is available as a downloadable CSV file. A CX Metrics artefact is provided in the resources and references section, which details the measures, metrics, and heuristics the CX Working Group has used in consumer research to assess consent quality, comprehension, trustworthiness, propensity to willingly share data, and other characteristics.

CX Guidelines

The CX Guidelines demonstrate various CDR requirements and recommendations. The CX Guidelines can be accessed from the home page, the quick links section in the footer, or from the 'Explore other CX Guidelines' accordion at the top of each guideline page. CX Guidelines are organised based on the structure of the consent model and the way obligations are laid out in the CDR Rules.

CX Guideline pages have two levels:

1. An overview page, such as the one for Authenticate
2. A detailed guideline page, such as the one for the Redirect with One Time Password authentication flow

Guideline pages cover the specific steps and variations for each stage in the The Consent Model. These pages contain wireframes, guidelines, prototypes, and open source assets related to the steps.

Requirement levels

The CX Guidelines reflect various obligation types:

1. CDR Rule

   A CDR Rule that MUST be followed. Key rules are referenced throughout the guidelines; CDR Participants should refer to the CDR Rules for a complete list.

2. Data Standard

   A Data Standard that MUST be followed, which may refer to an API, Information Security, or Consumer Experience Standard. These are outlined in full on the standards website; CX items are reflected in the CX Standards section. These items are binding data standards for the purposes of s56FA and in accordance with the Consumer Data Right rules.

   For all standards, the key words MUST, MUST NOT, SHOULD, SHOULD NOT, and MAY are to be interpreted as described in RFC2119.

3. CX Guideline

   A CX Guideline is an optional example of a key requirement or recommendation. While the CX Guidelines are not mandatory, the CDR Rules emphasise the need for CDR Participants to have regard to them.